Clinical Support Solutions

Accelerate your timeline and maximise value

CSS can deploy your solution quickly and effectively with unparalleled expertise and overcome the challenges associated with employment, training, and retention.

Whether you want to establish a new service provision, increase your existing capacity or implement a ICS-wide service, CSS has a unique range of bespoke support solutions to meet your needs. We will work alongside your hiring managers to ensure your business objectives and hiring needs are met. We consider the entire end-to-end process, using both high-level data insights and an understanding of individual requirements to inform the plan.

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What Can CSS Help With?

Supporting healthcare providers to minimise costs, maximise resources, and optimise the efficient delivery of patient care

Discuss Your Requirements

Here are just some of the ways a CSS pharmacist-led service can support your practice or PCN

Medication Information


Provide a single, reliable point of contact for all medicine-related queries, including up-to-date medication information, evidence-based guidelines, and resources for clinical decision-making.


Medication Reviews


Comprehensive medication reviews for patients, ensuring that their medications are appropriate, effective, and safe. This can help optimise patient outcomes and reduce the risk of medication-related issues.


Polypharmacy Management


Review patients with complex medication regimens, addressing issues related to polypharmacy (the use of multiple medications). Pharmacists can identify potential drug interactions, streamline medication schedules, and provide recommendations for deprescribing when appropriate.


Medication Safety


Promote medication safety practices and provide education and training to healthcare professionals on topics such as medication reconciliation, adverse drug event prevention, and medication error reduction.


Prescribing Support


Manage repeat prescribing, reauthorisation, and acute medication requests. Provide medicines reconciliation services for safer prescribing during the transfer of care. Provide guidance on appropriate medication choices, dosing adjustments, and therapeutic alternatives, ensuring evidence-based and cost-effective prescribing practices.


Chronic Disease Management


Can collaborate with healthcare teams to support the management of chronic diseases such as diabetes, hypertension, and asthma. They can provide medication optimisation, patient education, and monitoring to help improve patient outcomes and reduce hospital admissions.


Network Contract DES


Support for the delivery of the Network Contract Direct Enhanced Service (DES) specifications, including Structured Medication Reviews and IIF.


QIPP and QOF


Helping the practice deliver on the Quality, Innovation, Productivity and Prevention (QIPP) agenda and the Quality and Outcomes Framework (QOF).


MHRA Alerts and Withdrawals


Rapid action to respond to MHRA drug alerts and withdrawals, to ensure withdrawn drugs are immediately taken out of use and/or prescribing across PCNs.


Quality Improvement and Audit


General auditing and improvement of practice/network quality by implementing structured, sensible changes to everyday processes. Analyse medication-related data, identify areas for improvement, and implement interventions to enhance patient care and safety.


Enhanced Access Service


Improve patient access through pre-bookable routine appointments outside of core contractual hours.


Leadership Of Your Team

Once the service is up and running, we know that the hard work has only just begun. As a complete service provider, we are here to support you at every step of the way. We deliver a system of clinical and operational leadership that supports your organisation in harnessing pharmacists to offer maximum value. You can expect us to review the service with you regularly to ensure that it is always improving, and we are consistently delivering on what we promise.

Fully Customisable Support Packages

Our bespoke services are designed with your needs at the forefront of our proposal. Our support packages are fully customisable to ensure maximum value.

If you would like to learn about the full range of services we can offer or if you have any questions about service areas and issues not listed here contact us now.